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Publication Title | An Explorative Study on Remote Workers

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interviews, offers a robust alternative to more traditional questionnaire methods. Through a combina- tion of a questionnaire and interviews it is tried to get a proper understanding of real-life cases. The interviewees and questionnaire participants will be selected from different cultures, countries, jobs, ages, and companies. This is done to ensure that the interviews provided a multidimensional image. In order to structure the interviews, the choice is made to use qualitative semi-structured interviews (Drever, 1995).
3.3 The data collection process
3.3.1 Compose a questionnaire based on knowledge obtained from literature
A self-administered structured questionnaire is sent to people working remotely. The goal of this questionnaire is to obtain a proper overview of the remote-workers opinion on work-life balance and job-satisfaction. A decent understanding about important topics related to remote working was obtained be reading all different kind of literature. An in-depth literature study on this topic but knowledge was also obtained by publicly available research like books and blogs. Based on this obtained knowledge the questionnaire was designed. The questions posed in the questionnaire are explained by their respective categories and the specific questions can be found in Appendix A.
1. General information:Basic information such as demographics, relational status, job-position, working hours, and reason to work remote are collected. These data is acquired to get a decent understanding of specific groups of people answering the more detailed questions.
2. Job satisfaction: Finding what it is that makes remote workers happy and joyful in completing their daily tasks. What is the influence of payment, supervision, and work content. But also if they find being able to work remotely as one of the main factors to be happy with their job. Question based on cultural differences is added to get an idea, whether people have the feeling their interpretation is different based on job satisfaction. The questions about job satisfaction were mainly adapted from Wright & Cropanzano (1998). A few questions were added based on the findings in a previous study (Stevens, 2017).
3. Work-life Balance: Getting a better understanding if remote workers are satisfied with their work life balance and in which degree they believe remote working is an influencing part on it. In a previous study it was found that remote workers have a hard time to switch of their work, which resulted in adding questions about this (Stevens, 2017). The questions about work-life balance were adopted from Kossek et al. (2010).
All of the questions of the topics Job satisfaction and work-life balance resolves around gauging people’s sentiments and tendencies using a six point Likert scale (Likert, 1932).
3.3.2 Validate the questionnaire
The questionnaire is built in Google Forms. This because it is for many people easy accessible and a familiar software. The layout of Google Forms is well shaped, and easy to work with. The first step was done by sending the questionnaire to people who are not familiar with this subject. Followed by a group which is familiar with the topic, who can evaluate if your questions successfully capture your topic. Then the survey was send to someone who is an expert on question construction, ensuring that your survey does not contain common errors such as leading, confusing or double-barreled questions. All the feedback is processed
After that, a pilot is send to a pilot group. The data collected from this is cleaned an analyzed if the questions where answered and understood well. The feedback obtained from this process is processed.
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