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IOSR Journal of Business and Management (IOSR-JBM)
e-ISSN: 2278-487X, p-ISSN: 2319-7668. Volume 19, Issue 5. Ver. II (May. 2017), PP 17-19 www.iosrjournals.org
Impact of Working Remotely On Productivity and Professionalism
Mr. Ravin Singh1, Mr. Myadam Akshay Kumar2, Prof. Samuel T. Varghese3,
1Student, Center for Management Studies Jain University, Bangalore
2Student, Center for Management Studies Jain University, Bangalore 3Lecturer, Center for Management Studies Jain University, Bangalore
Abstract: This paper explores published articles and research papers that bring to light the impact of working remotely (Telecommuting and Telework) on the productivity of employees and the professionalism their work demands. Although the articles and papers present both positive and the negative impact of working remotely on employee performance and work specific professionalism, the negatives outweigh the positive ones. Amabile & Kramer (2013) and Vanderkam, 2013, mostly discussed the positives of this work option and acknowledged that work from home has increased productivity and lead to more employee satisfaction. While Roger(2013), Carter, 2016, MicroExec, 2013, Richardson & Writer, 2017, Go, 2016, McCain, 2013, MSG.E., Ricci, 2014 and Roger(2013) implied that although there are positives of this work option, the negatives of working remotely require attention as they directly impact productivity of the employees and makes supervision and communication difficult. This paper discusses the difficulties and challenges that any company could face while adopting this mode of work besides the option being one of the most lucrative ways to keep the workforce motivated and satisfied.
Keywords: telecommuting, work from home, performance, professionalism.
I. The Impact of Telecommuting on Employees’ Productivity and Professionalism
Telecommuting, popularly known as „work from home‟ option that a company offers its employees, is an option to work remotely (from home or any other place other that the physical location of the workplace) using internet, telephone or other information and communication technology.
According to AlliedMarketing, 2016, the word „Tecommuting‟ was first coined by Jack Niles while he was working on some NASA communication system in the year 1972. The concept soon received acceptance especially in the United States but took time to receive global acceptance which happened in the years spanning 2008-2015. In Reaney, 2012, poll it was found that approximately one fifth of the workers work from home in some capacity globally. This meant that one in every five worker was using this option in some capacity. Basu, 2016, says that a Ranstad survey on Indians revealed the more than half of the Indian working respondents want to work remotely. Moreover this group of respondents who wants to work remotely had most of them aged 45 or more.
Since most of the companies today offer the „work from home‟ option, it is important to weigh the positive and the negative impact it has on companies‟ performance and the way it functions. There has been number of researches done in this area and the conclusions drawn from these researches point fingers to problems that could be crucial in deciding whether a company should reconsider the work from home option or change the way it operates. The researches in general talk about the benefit of work life balance and freedom the option gives employees. However, they also point out the difficulty in supervision, maintaining professionalism and meeting the deadlines as most common issues companies face. This paper examines the impact of „working remotely‟ on the performance of the employees and professionalism that is required to keep the business operations running smoothly.
II. Literature review
Amabile & Kramer, 2013, According to Harvard researchers work from home transmission has changed work life of the employees this is helping the employees to parallelize and differentiate their corporate work with their daily chores. The research done in new York bank implies that work from home has increased the productivity, saved time, completed their targets on time, were more creative than the remote employees but also satisfied with their job. This transition also helped them to give more time for their personal life.
Carter, 2016, According to the statistics only 7% of the employees outlook that they work more productive in corporate rooms rather than home. Yet, while 65% of workers think they would be more productive telecommuting than working in a traditional workplace. The three disadvantages that telecommuters face when they work from home is over work, continuous isolation and in adequate tools to work on this downside of work from home will affect the professionalism of the employees in the corporate world.
DOI: 10.9790/487X-1905021719 www.iosrjournals.org 17 | Page
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